Melipo support

Need help with Melipo?

Find quick answers to common questions or contact us. We are here to help you get back to your recipes and meal memories.

My recipes are not syncing

Check your internet connection and make sure you are signed in to the same Melipo account on each device. Then close and reopen the app. If recipes are still missing, contact us before signing out or deleting the app.

I cannot import a shared recipe

Update Melipo to the latest version, then open the sharing link or scan the QR code again from Melipo. Ask the sender to create a new sharing link if it has expired.

I forgot my password

Use “Forgot password?” on the sign-in screen. Melipo will send a secure reset link to the email address associated with your account.

How do I delete my account?

You can delete your account from the app settings. Our account deletion page explains the steps and what happens to shared family content.

Still need help?

Write to us and tell us what happened, which device you use, and the version of Melipo installed.

support@melipo.app
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